- Training Executive - LUXURY Fashion (MS)
Our Global client is at the highest end of Luxury Retail which is hiring for a Training Executive. This is an amazing opportunity to be part of a prestigious brand and delivering training across Dubai stores. You will be training in line with global guidelines with the best support and products at your disposal. Your training will be delivered both in boutique/stores and seminars.
Smooth delivery of training to ensure commercial results and luxury customer service
Creative reactive training solutions that support the delivery of key customer care objectives
Working with HR and Operations to identify training needs, talent mapping and succession planning to ensure retention and development of top talent
Working closely with the commercial and training managers on the training calendar, strategy and results to ensure it's always in line with the overall business vision
Involved with directing and operating with HQ internal training department with the purpose of nurturing excellence throughout the network while being a permanent and consistent support of its business performance.
Facilitate local training relays and sales managers in the utilization of new modules and follow up on local training activities
Design and create training tools to upgrade customer service
Developing effective Train-the-Trainer concepts - identifying key opportunities for the scheme and building strong relationships.
Identifying educational training & coaching techniques & tools.
Category: FMCG & Luxury
Specifications: Luxury, Retail, FMCG
Type: Full Time
Experience: Mid-Senior level
It is essential that applicants have a strong pedigree within Luxury Retail. Understanding of the high-net-worth consumer/Luxury market is also a pre-requisite.