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Senior Digital Account Manager (DA)


  • Ensuring profitable delivery of account projects
  • Creating and maintaining strong client relationships and growing revenues by client
  • Supporting CD/AD in the maintenance of Account Plans
  • Maintaining internal motivation on account projects
  • Day to day management of healthy client relationships
  • Gathering and interrogating clients’ business requirements and writing briefs
  • Ensuring the right resources are allocated on account projects
  • Leadership and clear direction of AE or grad
  • Supporting and maintaining the Account Plan and ensuring quarterly board reviews are carried out
  • Accurate weekly reporting of projected revenues. Manage profitability against targets
  • Ensuring time on job bags is timely and reflects the work carried out
  • Hitting projected revenue targets per client
  • Actively growing accounts
  • Begin to be involved in client engagement and commercial negotiation
  • Timely reporting of Account/Project problems and issues to CD/AD
  • Maximize project communication and collaboration


  • Communicates ideas and industry trends on particular subject matter to colleagues through informal communication and formal presentations and training sessions
  • Set up and runs team building activities and events
  • Supports business operational processes (e.g. supports running end of account reviews to implement learning from past projects to future accounts)
  • Endeavors to complete personal career objectives to timeline agreed with line manager
  • Makes use of appropriate research materials (Internet, publications etc.) to ensure skills and knowledge remain current
  • Maintains an up to date resume detailing client project experience
  • Maximizes billable hours through making oneself available for client work
  • Makes best use of non-billable hours by working on internal initiatives, business development and self-development
  • Mentors junior colleagues on a formal basis offering opinions and input in a supportive manner



Category: Digital Marketing Media & Tech

Specifications: Marketing, Advertising

Location: Dubai

Type: Full Time

Salary: Negotiable

Experience: Mid-Senior level



  • Excellent writing skills
  • Strong client facing skills - ability to create and maintain long-term relationships with client
  • Excellent presentation skills
  • Excellent Organisational skills, able to juggle multiple tasks and priorities
  • Strong follow-through orientation
  • Business process orientation
  • Self-starter and self-learner
  • Ability to work under tight deadlines
  • Excellent written and verbal communications skills to be able to open up dialogue with new partners and third parties
  • Technology-friendly – able to learn new software quickly
  • Highly numerate, with strong Excel skills
  • Analysis skills – able to interpret data
  • Leadership by example
  • Collaborative Approach
  • Problem solving skills

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