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18/Oct/2016

Welcoming Your New Recruit

Author: Umran Mehmood

Recruiting and developing the right talent for your business is an investment; retaining them is, therefore, crucial. With working environment cited as one of the top reasons for employees to seek alternative employment, it is essential that you get your newest recruit off to a good start, because first impressions really do last.

Most people have been in that awkward situation where they are either hanging around in the way on the first day because no one seemed to expect them, or where they are simply thrown into the deep end, without being briefed on work protocol and basic office details, such as the location of the kitchen! We take a look at some simple ways that you can ensure you and your team make your new recruit feel welcome and inspired to work hard for your organisation.

Before they start

Get in touch

Once the job offer has been confirmed and accepted, stay in touch with your new employee. Drop them a friendly email in the week before their start date, letting them know that the team are looking forward to meeting them. Ask if they have any questions or concerns that you can help with to ensure that they have a smooth transition into their new position. Ask HR to send a welcome letter containing an employee handbook and code of conduct and other details they need to know, such as start date and time, dress code, where to go on arrival and details of the day’s schedule.

Be prepared

Make sure that the new recruit’s workstation, including any relevant software and passwords, is set up and ready in advance; this will save time on their first day and demonstrate that your team is competent and organized.

Plan a schedule

You don’t want the first day to be too regimented, but planning a schedule will help you to achieve a warm welcome and seam-free transition for your new recruit. Plan meetings and the amount of time needed for each, including: welcome meeting with line manager; introduction to mentor/ close colleagues; tour; meeting with HR; details of training/induction schedule. It is important that you let your new recruit know what is expected of them and give them a code of conduct so that they are aware, from the offset, your expectations and requirements.

Starting time

Clearly, you want your new recruit to start as they mean to go on with regards to timekeeping, but consider asking them to come in a little later on their first day. This will allow you to to deal with any urgent enquiries before the new employee arrives, so that you feel ready to welcome them without interruption.

On the day

The grand tour

Inform other staff members that there is a new employee starting and encourage them to say “hello” and be on best behaviour! If you are particularly busy or if there is the possibility that you will be called away, arrange in advance for another member of your team to show the new recruit around so that they don’t feel overlooked. On the tour, show them the essentials: bathrooms, kitchen, stationery; explain breaks and lunchtime protocol and introduce them to staff.

Team building

If your recruit is coming on board near a work team event, such as team building or a night out, consider inviting them along so that they can break the ice and meet other team members in a relaxed, neutral environment. If this is not viable, taking the team out for lunch on a new recruit’s first day is an excellent way of making them feel at ease and valued – a sure way to make them want to work hard for you! While it is surprisingly simple to make a good impression for new recruits on their first day, it is also incredibly easy to put them off. A bad first day can result in an under-motivated team member; something that could impact on your organization and other members of the team. Getting it right, however, will help you to retain staff and build a strong, competent, hard-working environment. For more recruitment information and advice, follow us on LinkedIn.